Bill Neylan
President / CEO of Tax Refund Services Tax Max

Ask the Tax Season Expert
In this session you will be able to ask Bill questions about a Tax Marketing Program, tax law changes from the new “Big Beautiful Bill” or ask about anything new or old.

Joe Keadle
SVP of Sales and Marketing
Kinetic Advantage

A Roadmap to Navigating Rising Costs, Insurance Trends and Inventory Pressures
The rising frequency of total losses is reshaping the used car market. Dealers face reduced availability of clean title repairable trade-ins, increased acquisition costs and growing consumer demand for affordable vehicles. This session is a must-attend for dealers looking to adapt to the evolving dynamics of total loss claims and maintain a strong position in the competitive used car market.

Erin Keating
Executive Analyst
Cox Automotive

Driving Change: Breaking Down Trends Shaping the Future of Auto Retail
Join Erin as she unpacks key trends shaping the new and used auto industry. From EV adoption and tariffs to shifting consumer behavior and regulatory impacts, Erin offers data-driven insights into the evolving market landscape. A must-listen for anyone navigating the future of automotive retail.

Irenata S. Duncan
Assistant Attorney General
Office of the Attorney General Chris Carr, Consumer Protection Division

Registration Meets Reputation
This session explores how proper vehicle titling and registration practices can enhance your dealership’s credibility while staying compliant. We’ll also cover the do’s and don’ts of legal vehicle advertising to ensure your marketing stays effective—and within the law.

Irenata will be joined by Lindsey Anderson, Assistant Attorney General.

Jason Reaves
President
Wayne Reaves Software

Deal Jackets & Beyond: Navigating New Rules, Forms, and Title Requirements
Jason will address the new requirements for the Used Car Board, including specifically, deal jackets and other changes in rules and regulations. GIADA’s ETR Manager Kristi Felshaw will join to focus on title work as it relates to deal jackets, including timing and specific forms that are required under different scenarios.